Lux Build is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us regarding our services.
Who I Am
Lux Build provides home renovation, kitchen refurbishment, bathroom refurbishment, and related building services.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Sam Watson
81 Addison Road, Caterham, CR3 5LU
07516925619
info@luxbuild.co.uk
Information I Collect
I may collect and process the following information:
- Name
- Email address
- Telephone number
- Property address
- Details about your renovation project
- Any information you provide through contact forms, emails, or phone calls
How I Use Your Information
I use your information to:
- Respond to enquiries
- Provide quotations and estimates
- Deliver my services
- Communicate regarding the ongoing project
- Meet legal and regulatory obligations
I will only use your personal information where I have a lawful basis to do so.
Legal Basis for Processing
Under UK GDPR, we process your personal information based on:
- Our legitimate business interests
- Your consent
- The performance of a contract
- Compliance with legal obligations
How I Store and Protect Your Information
I take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Your information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
Sharing Your Information
I do not sell, rent, or trade your personal information.
I may share your information with trusted third parties where necessary to provide our services, including:
- Professional subcontractors and tradespeople
- Suppliers involved in your project
All third parties are required to keep your information secure and only use it for the purposes specified.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Cookies are small files stored on your device that help us understand how visitors use our website.
You can control or disable cookies through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Request transfer of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Third-Party Links
This website may contain links to third-party websites, including social media platforms. I am not responsible for the privacy practices or content of those websites.
Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Lux Build
Email: info@luxbuild.co.uk
Phone: 07516925619